Reddit AMA With Stephen Reid Recap

Senior Online Community Manager Stephen Reid took to Reddit yesterday to answer anything he could about Star Wars: The Old Republic, his role at BioWare, and his experience with the game's launch. After the jump are highlights of a shortened recap of the Q&A, thanks to Reddit user Chossi_lah. If you would like to see the discussion in full, visit the AMA post on Reddit.

Highlights

Q: Ability Delay. Have you guys discussed this internally, and if so, is there an ETA for a fix on this issue?

Hey! It has been discussed internally, and we’ll talk about it publicly soon. It’s not a simple issue so we don’t want to issue a quick, off-the-cuff response.

Q: Can you tell us what your plans are for guild banks and guild capital ships?

Guild banks and guild ‘housing’ (of some type; ships are most popular as people know) are both on the list for future development. As always it’s a question of priorities and so on, but they’re definitely discussed. I will say that guild banks are higher priority.

Q: Any idea if the space sections will expand to include PvP or grouping?

I have an idea. Can’t share it though. ;)

Q: I’d love to know tons more about the legacy system.

We absolutely know people want to know more about the Legacy System and when the time is right, you’ll know. :)

Q: How much of a priority is the Mod API to bioware?

The UI team is going to work on improving the existing UI first before we look at modding it. Modding may happen, but we have no ETA on ‘when’ that we can share right now.

Q: Any thoughts of letting us play “sabaac” or “pazaak” against others or a house for credits?

Those games are fondly remembered by many team members from KotOR. :)

Q: Lots of PVP questions for you Stephen:

Gabe and his team are working hard on PvP and have plenty of tweaks and changes in the works. We’re going to try and share some of their thoughts and objectives soon if we can. Also while I know it’s a pat answer – please do post feedback like this in our Forums. We read them and the development team reads them. :)

Q: Can we please get a more functional AH/Galactic Trade Market?

Improvements will come to the GTN in time, definitely.

Q: Are there plans to add more vanity pets and non-mechanical mounts to the game?

More pets – yes. Non-mechanical mounts – maybe, it’s a technical challenge, I’ve been told.

Q: Will there be the ability to raise/lower hoods on Jedi Robes via a command?

We know this is wanted, but it’s more work than you might expect. It may come in the future.

Q: What will it take for us to get offical server forums?

Send a stack of unmarked bills to… ;) We were talking about this just today; it’s still under discussion. From our perspective there’s no easy solution but we have ideas.

Q: Do you know if the Devs currently feel Huttball is balanced?

I haven’t asked specifically but if the devs felt that Huttball was unbalanced I’m sure they’d look at that as an issue; I haven’t heard much on that, but they still look at metrics very carefully.

Q: What upcoming feature are you most excited about that you are allowed to talk about?

Legacy System. Well, I’m allowed to say I’m excited about it…

Q: I was wondering if you could shed some light on neutral gear

As I understand it neutral gear was harder to implement than first thought, and was unfortunately moved out of the launch window. It’s not ‘dead’, and James Ohlen brings it up as something he’s a fan of quite often, so.. chances are pretty good it’ll make it in someday.

Q: It’s been a bit unclear on what the future of space combat in SWTOR is.

Changes to space combat will happen over time, we’re sure, but don’t expect a whole new game to suddenly appear in a matter of months.

Q: Ability Delay & Character Responsiveness / Empty Maps While Questing / UI / Camera / Graphics / guild window …

I will say that there isn’t much here I haven’t heard discussed, or that the development team is unaware of, but I can’t give you ETAs. Why? Because development is complex, things change over time, and giving out ETAs just leads to RAAAGE when we don’t hit the original suggested date (as people tend to forget what the ‘E’ stands for in ‘ETA’). Anyway – everything you say we’re aware of, that much I’ll say.

Q: Are there any plan on updating the website, bringing it out of the design it had three years ago into a more modern design?

Yes

Q: And is increased website interactivity (posting as your character on the forums instead of a screen name, Armory features, etc.) anywhere on the horizon?

Maybe!

Q: Will there ever be galactic-scale events in the game

World events might happen at some point, but not, say, by next month. :)

Q: What is your european strategy? Will you keep putting maintenence on day / primetime for europe?

The unfortunate reality of maintenance windows is that someone, somewhere, is always going to be affected.

Our European prime-time – which is when we have our highest PCUs across all servers – has actually not been impacted by our current maintenance windows. It’s later in the evening, not during the day.

That said, this week we did overrun, and we know that many EU players were on holiday too, so that wasn’t good. We’re taking steps to address that.

Q: Was there a single team responsible for this or did people just make suggestions as they thought of stuff they wanted to see?

The writing team was solely responsible for what we call ‘ambient dialogue’.

Q: How many writers were there for the class storylines? How much did they work together?

Class storylines – most class storylines were written by one or two writers, as I understand it. The development went on for a decent period of time, so in many cases some parts were written by one writer, some by others. That said, we can generally point to one writer as having written the ‘bulk’ of a class.

Q: Hi id like to ask if you aware of the fps issue many players even with high end pcs are having ?

We’re aware and are looking into it – it’s not something where we’re expecting to find a ‘magic bullet’ solution as ‘FPS issues’ can cover a wide range of problems. That said, we’re working to improve the client where we can.

Q: Do you think that alternative specs will be allowed at some stage in the future? Also, legacy system, any further insight you are willing to share with us at this point in time?

Dual specs could well come at some point in the future – it’s been discussed for sure. Legacy System… will be cool? :)

Q: What roadmap can we expect for future content patches? New planets? New dailies? More story chapters?

‘What players want’ varies radically; some players don’t want us to add any new content, but just want bugs fixed instead, for example.

I will say that production times – especially regarding writing, casting and doing VO – are not a major concern. We’ve been planning the future of the game (in broad strokes!) for quite a long time. We’ve had actors in recording studios for quite a while recording stuff. So, we’ve planned ahead.

We look at the overall spread of players through the game very carefully and will continue to look at that going forward.

Q: Is there any information you can provide regarding the user interface in terms of making it more user friendly or with more customization options?

UI customization is coming for sure. :)

Q: Earlier today you tweeted that you guys are “looking into” the issue of level 50 players overpowering lower level players in Warzones. What are some potential solutions we could see?

I’ll leave that to Gabe to reply when he has time – we plan to expound on that soon enough.

Q: I read your tweet regarding same gender romance. If it is added in the future will it be available to current companions or limited to future companions.

As it’s a future feature, I’ve got no info to share on that right now, but I know that the question you’re asking will be considered by the developers.

Q: Is there a schedule that will try to be followed for putting out new patches including fixes and/or new content

There’s a schedule for ‘big’ content patches, but we’re not talking about what it is publicly just yet.

For smaller fixes, we are rolling many of them into weekly patches (you’ve seen the first) and others may get rolled out as needed.

Q: Will you make pvp brackets?

That’s something I’ll be getting Gabe Amatangelo to talk more on, but we’re definitely looking at that.

Q: How much can you control the way the developers/designers interact with the community…?

Primarily I want the three people named to spend the majority of their time making the game. :)

That said we speak to all of them regularly and they contribute where possible.

Q: Regarding the Horrid FPS, what’s the priority and status on fixing these issues and working on optimization?

We’ve been looking at that closely and will continue to do so.

Q: “Green line bug” or what to call it, is that something the team is aware of?

That is something we’re aware of and the visual FX team are looking at.

Q: Why have the server maintenance and web site maintenance at the same time?

Well, we made the decision that we didn’t want to have two maintenance periods per week (if required) so decided to bundle them together. The two aren’t joined at the hip, however; we will have maintenance periods in future where we’ll just have the game in maintenance mode and not the webservers.

Q: Is there going to be a more staple system in place for raising community discussion on issues with the game?

Raising community issues – you’d be surprised how many eyes we have on the Forums (even now) but we’re looking at other systems, yep. Dev blogs and general dev interaction, yes, we want to continue/expand that.

We also have plans for patch notes – stay tuned. :)

Q: If you can generalize, how much new content is intended to be patched instead of an “expansion pack.” ?

We have a lot of content intended for interim patches before any future potential expansions.

Q: The in-game ticket system has been quite slow on getting responses

In-game tickets – we do get a very high volume, if you’re talking about bugs, those do get passed to our QA team to look at and to triage.

Q: Also, do you plan on having any type of ranking system in the future for player vs player combat / warfronts / arena’s?

Ranking is something that’s been discussed on the PvP team.

Q: Are you cooking up anything special for this SWTOR community that might be unique or innovative?

I think the Guild HQ and pre-launch placement was pretty unique. :) I don’t have any projects with my name on it yet.

Other stuff… yeah, we have ideas!

Q: Do you have any insight on the Legacy system and what perks we can look forward to?

Legacy System – nothing I can reveal yet. Plans are cool though. :)

Q: Do you actively play SWTOR, and if so, what Class/Advanced Class?

I’m actively playing a Smuggler/Gunslinger right now!

Q: Why do you think the timeline entries stopped getting made?

Truth is as we went further and further back in time, the entries would become less and less relevant to the current game. We wanted them to be in some way relevant, so we took the decision to put them on hiatus.

It’s still possible we’ll restart them but it’s probably more likely that we’ll do something that’s ‘Timeline-like’ but has more relevance to the game as it expands.

Q: Will it be possible to give us more information on exactly what we can get out of the legacy system?

Without revealing more details I do want to point out one thing: don’t assume that there’s another, ‘secret’ character creation system that we’re going to allow for those who have unlocked their Legacy.

The Legacy System will allow you to have more options at character creation, but it’s not like “Oh, you unlocked your Legacy? You now have 50 more beard types available to you!”

Q: What is BioWare’s current stance on Advanced Class respeccing?

Currently AC respeccing is not ‘on the table’ – ie, it’s not seen as being a feature we’ll be adding in soon. It’s back at the philosophical discussion stage, AFAIK.

Even if you’d need to reroll, having been through the story once (and I’ve been through Ord Mantell a few times myself!) you’ll go through a lot faster. Experiment with different moral choices, I enjoy it myself. :)

Q: Can we get more badass cinematics?

If you mean CG cinematics a la ‘Hope’, ‘Return’, ‘Deceived’ – we save those for big events. What’s the next big event after launch? Hmmm…

Q: Are there any plans to add more Heavy Armor options on the Republic side that would be visually similar to darksider/Sith armor?

I haven’t heard of too many plans to make JK armor that’ll basically make a JK look like a Sith. We do feel that player classes should be able to be identified from their look, to a degree. But never say never…

Q: Is the team aware of the large number of quests showing up here and there that simply can not be abandoned?

Double-checked and it’s definitely something that’s being tracked towards a resolution.

Q: What are the long term development plans to ensure that people stay interested in the game?

Long term – yes, we’re planning to add more high-level content, among other things. We’re not committing to a specific schedule yet though.

Q: Will we be able to remove the Authenticator from our web account settings and avoid the unnecessary phone call?

We’re working on that, it’s a high priority for the team involved.

Q: Any plan to implement some kind of in-ship customizations?

Ship customization is definitely something that’s wanted at some point. :)

Q: Zone Loading stuck at 50%…

That issue has had a lot of developer attention too and a fix is coming soon.

Q: There must be some good behind the scenes stories. Will you share any?

Oooh. I’d love to. I’d probably get people in trouble and/or embarrass folk though.

I’m trying to think of one that would just embarrass me…

Q: Do you have any other details about the upcoming Oceanic servers?

March 1st was an estimated date as we said. :)

No more info than that right now, when we have it, we’ll get it to you!

Q: Does community outcry affect the priorities of your team?

It’s a daily balancing act. I think it’s important to realize, however, that we do listen, we are reading, and we do want the feedback. We’ll definitely come out and say “This is not going in the game” or “This is not going to change” if that’s the case. (ed: Stephen provided a lengthy and interesting reply to this question.)

Q: Which race and class are you playing? What alignment are you?

Human Smuggler, mostly Light Side with a lot of neutral mixed in.

Q: What would it take to get you out to a convention to discuss game development?

Every possibility if it’s easy for us to get to. I guess it depends how small. Your front room? Not likely. :)

Q: Is BioWare’s stance on no APIs, no mods firm?

It’s not firm as in ‘THOU SHALT NOT HAVE THIS’ – it’s just not top of the priority pile right now. It may happen in future.

Comments

Page 1 of 2
  • 1
  • 2
  • #17 Perkunas

    The UI is a broken piece of crap. It's beyond insane that they aren't just pressing the API so the community can fix what they clearly can not.

  • #19 RogueJedi86

    But that then doubles BioWare's load, with them having to fix addon holes and "breaking" addons that do unacceptable behavior in addition to adding new UI content and such. Best to leave the addons Pandora's box closed while they simply add new UI features themselves without the distraction of needing a new sub-dev team just to keep an eye on addons, to open up new APIs with each new content patch and to break addons that exploit and whatnot.

  • #21 RogueJedi86

    @Perkunas
    But Blizzard also had to add a sub-team of devs just to deal with ading APIs and whatnot. They've only publicly broken a few addons, but they've modified APIs countless times over the years to work and against certain addons.

    When addons become mandatory for people to even play(see how useless some people are on patch days when their Auctioneer and whatnot haven't been patched yet), or even detrimental to the community(Gearscore), that's when they definitely do more harm than good. Successful addons just show where the base UI fails. I myself would like a threat meter for tanking, but I don't want to open that entire Pandora's Box just to get it. You can add UI scaling and movement without having to introduce addons for it. LotRO did it just fine.

    Maybe addons are standard for one AAA MMO, but that doesn't mean ALL AAA MMOs have to have them. Variety is the spice of life, different games have different features.

    Last edited by RogueJedi86 on 1/1/2012 3:38:19 PM
  • #20 Perkunas

    Quote from RogueJedi86 »

    But that then doubles BioWare's load, with them having to fix addon holes and "breaking" addons that do unacceptable behavior in addition to adding new UI content and such. Best to leave the addons Pandora's box closed while they simply add new UI features themselves without the distraction of needing a new sub-dev team just to keep an eye on addons, to open up new APIs with each new content patch and to break addons that exploit and whatnot.

    In 6 years of playing Warcraft I think Blizzard killed like 3 mods... You're psychotic if you believe that it's a Pandora's box. It makes the game better and it's a standard feature for a AAA MMO, further they've long stated that mods are coming.

    It's like you have Asperger's syndrome...

    Last edited by Perkunas on 12/31/2011 9:00:31 PM
  • #16 Zirdi

    That was a big wall of maby, cant say, possibly, I dont know.

    Ask me anything - I answer nothing.

  • #12 Kazgrel

    Politician-esque, but I'm not surprised.  I would've liked to see him reveal something in more detail that they are working on though.  At least he did acknowledge several of the bugs issues plaguing folks and that they're working on them.  Besides, as much as revealing something new would've been cool, it will be cooler when they fix the stuff that's currently screwed up before they add something that potentially adds more bugs to the game.

     

  • #10 tJunt

    I think the FPS issues should be at the top of their priorities list. Warzones are almost unplayable D:

  • #14 sado

    Have the same issue and I would agree. 10-15 FPS in Warzones on a rig that eats Crysis 2 and BF3 for breakfast, yay.

    Last edited by sado on 12/30/2011 11:44:48 AM
  • #18 Jaramukhti

    I tend to agree. The FPS issue is puzzling to me. My rig also handles all games on high, and most games on ultra if I push it. Meanwhile, there are times when SWTOR lags like a bitch (like in warzones). That simply should not be. 

    I hope they get on that quickly. It isn't enough to scare me off, but I should be getting smoother framerate with my current setup (I should add that my fps issues are almost exclusively in warzones. I get better than average fps in most other areas - but better than average is well below what my computer can usually handle from most games).

  • #7 WadeDMcGinnis

    The fact is, what do people think will happen. If you ask questions about future content...you will never get a answer. I would think it was obivious but people folllow the same train.

  • #9 Kraxis

    I think the point is, what do people think will happen when they ask stuff that the man himself has already stated in the initial disclaimer as being unable to answer. Too bad that wasn't included here.

    I was glad, however, that we finally got a more definitive answer on the Timeline situation. I can see the point he makes. And from a financial standpoint it can't be cheap to hire Lance Henriksen for something that is little more than simple icing on a cake that doesn't really need it. Too bad that this means it is basically the end of one supercool feature of their site.

    Though I must admit I thought they would just have done one long session with Lance and be done with it. But apparently the higher ups didn't want to pay for that and went with the usual smallest sum NOW.

    Last edited by Kraxis on 12/29/2011 11:08:26 PM

    Charming... yes? http://imgur.com/r6WrI

  • #5 heartless8604

    yeah that was pointless, as devolpers I'm very quickly losing faith in them.

     

    They don't share any bits of information at all about anything. I really hope legacy gets release soon, cause they shouldn't have even put it in game if they weren't going to tell anyone a damn thing about it.

  • #6 Kinado

    The game was rushed into release to have better sales due to christmas time in case you didn't notice.

    Graphical options that were in beta and didn't make it to release, same as legacy, same as lack of optimization that causes huge losses of FPS's when it shouldn't happen and the list goes on.

    I have a high end PC same as a lot of people that probably upgraded their rig for these new games and the fact that I have no option to reduce the insane pop-in the game has is very much annoying.

    I love the game so far but it cries out "rushed release" everywhere and it ruins the experience sometimes. All eyes are on Bioware now to see if they can make up for it and keep delivering fixes regularly in order to keep the game flowing instead of frustrating people out of it.

  • #13 Darevsek

    @gurv75 - They are not taking it lightly, what gives you that idea?  Them not saying a ETA on a lot of stuff, that points to taking it seriously and not just throwing out a date and never meeting it.  And as for being rushed, prob, but their stance as with any MMO maker, "it can be fixed later in a patch".  This is not like they just through out KOTOR 3 or 4 as a finished project they have time to fix things later on.  Most of the latest MMO's and even some in the past were rushed out not finished.  

    Bottom line people, give them a little bit of slack, this is their first MMO.  They have a major steep learning curve.  They can't have everything done all at once.  They have to look at what is wrong weight the priority's of things.  I mean do you want them to fix something major like companions not working correctly, or a UI interface glitch first.  And I for one knew this would be a Ask anything, but get little answers. (see my comment on the first article on this).  Why, cause they have a lot to look at and are still trying to get their ducks in a row.  You can not have one person, even a manager, know exactly what every single DEV is working on and the timeframe of completion.  They only like to annouce or talk about things in next patch just like everyone else.

    So people, take a chill pill, go play some SWTOR, and if you get stuck, make a new character and enjoy the new storyline and character.  Or work around the stuck issue.  You being stuck will be fixed soon.  Soon maybe a week, or a year, but let them work.  Take it from someone who has been playing MMO's since first month of EverQuest, you need to learn patience grasshopper(s)... You newer kids would never gotten through the daily patches, and bugs of MMO's of old.

  • #11 heartless8604

    At least europeans get their own servers, Aussies don't. They're the real ones that get ignored in MMO's on a continual basis.

  • To post a comment, please login or register a new account.

Most Commented Articles