Over the last couple of weeks, Operations have had a variety of issues ranging from lag and more which have caused the community at large to become agitated at the current state of raiding in Star Wars: The Old Republic. To address one of the latest issues with Operations, Senior Server Programmer Jennifer Harkness took to the forum to explain the situation.
As many of you have noticed, we have been playing with the population settings for the raid areas, and in particular for Explosive Conflict. The main change is that we've lowered the overall population for those zones. We've been really happy with the reports of lowered lag that folks have been posting, so it looks like that side of the change has been a great success.
However, we have run into one unexpected effect. Normally when you zone to a new area, we try to put you in the same instance as your guild mates and friends. Unfortunately, it's doing the same thing when you zone into raid instances, which means that with the lowered population numbers, you can be the last one who fits in the instance, and there won't be room for the rest of your Operations group. This is why a few people have been getting the dreaded "Server Admin" error and end up unable to zone into Denova.
When this happens to you in a group that has just started, the best thing to do is to have everyone exit the area, then reset the group's active phases. Then you can have someone who is either unguilded or who knows their guild members aren't in a raid instance zone in first so that they get a emptier instance.
If this happens to your group when you have made progress and would have to kill your way back in, you can wait a few minutes and hope that the population drops, or you can reset your phase immediately and you should be able to enter a new instance immediately.
We did make a configuration change yesterday afternoon to help with the problem and we're monitoring the servers very closely to evaluate whether that lowers the error rate enough. We're also working as quickly as possible to get a regular fix ready to deploy.
For the official thread, head on over to the SWTOR forum.
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Posted 8/27/2012 8:57:43 AMOk, here goes your solution Bioware:
if ((instance.capacity() - instance.numberOfPlayers()) >= 16) {
instance.addOperationGroup(new GroupSixteen(XYZ));
} else if (instance.capacity() - instance.numberOfPlayers() >= 8) {
instance.addOperationGroup(new GroupEight(XYZ));
} else {
server.addInstance(new Instance());
}
There you go Bioware, some code for free so you can call yourself a gaming company...
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Posted 8/28/2012 7:30:13 AMHehe thanks I loved that :)
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Posted 8/29/2012 2:38:15 AMGood show Chuck!
All i know is we've been playing GW2 the last 5 days and it's been a completely refreshing experience to be in a world of which the company running it actually gives a shit. A polished beautifully crafted universe with systems that are strangely finished and well thought out, and all designed by a team of people who actually speak english and have an IQ of 70 or better.
It also seems these folks actually looked at what their competition has been up to and has taken note and improved on things in the genre.
Oh how i wish someone would go wake up EA/Bioware and show them just what competent people do in this business.
Anyhoo, I love Swtor, but why should we care when the very people running it don't?
Peace.
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Posted 8/26/2012 7:31:45 PMThey'll take the game down on a non-maintenance night to repair the silliest shit in the game, but THIS is their 'solution' to a fairly involved problem lol Really? Have some random person (OR unguilded, good) go in and fill'er up? haha damn ... SWTOR: DIY!
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Posted 8/24/2012 5:28:53 PMHAHAHAHAHAHA!!!!!!
This situation couldn't be more hilarious. Absolutely terrible. This is one of the reasons that I quit this game. They can't even fix the lag. And their fix? Another big problem.
Alright, here you go, this is how you fix this problem. You ungroup, then you regroup, you stick your left foot in, you do the hokey pokey and......you get the idea.
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Posted 8/24/2012 10:42:19 AMThe idea of resetting the phase and having to reclear trash as a temp solution to this sucks. Hoping they find a perma fix very soon.
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Posted 8/24/2012 10:42:07 AMIssues for weeks? Cmon Darth Hater, get your reporting straight.Try "months" of issues attempting to raid in Denova.
Infact our raid team was locked out 2 nights ago with the nifty "access denied" issue. Not only is raiding in this game a throw back to the 90's(worse, it's simply bad design) it's a HUGE waste of time riding/running back to your encounter because these dipshits are somehow enamored with forcing players to spend hour upon hour wasting time traveling to your wanted destination instead of actually working on progression.
Let's not even speak of ZERO quality of life features 7 months out such as a /readycheck for raid teams, healing frames that weren't made by a retard, summoning, true combat logs etc. etc. ad nauseum.
And if they're insistent of not supporting community mods, then by damn you'd better provide your players with some tools if you want your serious/hardcore folks to stick around.
They have example after example before them on how to do things in this genre and it's as if these guys refuse to look out their own window. They are the definition of amateur.
It really is too bad i fell in love with a game that has gone into the shitter so quickly.
These guys are the single worst bunch of morons ever to run an mmo. Period.
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Posted 8/24/2012 12:49:03 PMTwo things: Knowing that a different solution exists and being able to implement it are two different things. They have to write their own code (it's not like Blizz is going to hand them the program code for WoW after all) and it has to not conflict with the rest of the game's code, so knowing that GW or WoW or whoever does something one way that works better on the user interface side doesn't mean they can snap their fingers and pop it into swtor. It takes time to get that stuff worked out.
BUT! And this is a very big "but," I agree that if you're not going to allow community mods you better offer a damn stellar set of tools right out of the gate. Being a programmer and having worked in a corporate environment, I understand how this stuff goes awry and takes so long (I would lay odds that there are quite a few things in the game that the people who are directly involved with creating are unhappy about how it's been changed by people above them in the chain of management but aren't allowed to say so or quietly do right in spite of the "approved" documentation if they want to keep their jobs. Been in that position myself). So I'm willing to give them a year before passing judgement. But the people at the top who make the decisions have to be willing to let the people who talk to customers and the people who actually write the programming have a stronger say in how this stuff gets implemented and in what constitutes a priority. If they're not willing to tackle those kind of tools (like a guild log. As a GL, all I want is a log of who joins and leaves and changes things when...) then they _really_ need to open it to community mods. If they don't do one or the other it won't just be the "hardcore" people (who really are only a very small percentage of the audience) leaving after they play their class quests a couple times. If anything, the less "hardcore" need those tools even more because they have neither the time, not the inclination, to learn all the quirks and extras. They need things to be straightforward and to just work, because they may only get two or three hours a week to play and if they get nothing but errors and difficult interfaces for three or four weeks running, where's the incentive to keep paying?
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Posted 8/24/2012 10:40:15 AMSeriously, that's there solution . . .
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Posted 8/24/2012 10:30:21 AMIT"S STILL NOT WORKING DAMN IT !