Please stop that "I am Protocol Droid I7-K5 Human-Cyborg Relations" when it comes to support and bug reports. You are interacting as people with people. Thanks!
#1 3/4/2012 6:00:00 AM
#11 3/4/2012 6:22:00 AMGreetings Staubzahn,
Thank you for that valuable feedback. We appreciate it and are actively collecting and forwarding it.
For now, we have taken one step into this direction when we changed our Customer Service Forum Representative names a while ago.
We understand that you might find it inappropriate for us to use Droid characters when you request assistance and rest assured that your opinion will not go unnoticed.
We are working to improve our Customer Support at all times and encourage everyone to provide their feedback, be it positive or negative. Thank you.