#1 6/8/2012 11:05:00 AM
#19 6/11/2012 10:51:00 AMI'd like to talk a little more about how we select questions for the Q&A and what its goals are. The intent of the Community Q&A is for us to answer some specific game-related questions from the community - especially those about how something works or why we chose to make something work in a particular way. Sometimes, we can answer questions about upcoming content (when we have the information), and sometimes we'll address concerns or questions about upcoming changes (such as class changes in an update or other changes that are of interest to the community).
However, we don't use it to answer questions based on the popularity of the question - for big things that we know are very important to the community (like upcoming character transfers), we'll use standalone blogs or similar methods as soon as we have information to share instead of waiting to put it in a Q&A. We are always very aware of what the important issues are in the community, and we're dedicated to addressing those as soon as we're able, but the Community Q&A is not the venue we'll generally use to address that kind of topic. We also may not be able to answer some questions about upcoming content if we have no new details or information to share.
Thanks to everyone for your continuing participation in the Community Q&A!