Ive been waiting 27 hours for Bio Ware to come up with a method that actually works. Ive sent them my Launcher files and DxDiag folder and still i am not able to play. This is lack of customer service, you guys have thousands or subscribers not able to play and all you do is sit there and give us methods that dont work. Ive dont every step you guys thought of i even reinstalled the game client 23 times after uninstalling it also another 17 times just deleting the files you told me to and redoing the fix. After the luanch updates it minimizes and when i click on the icon to reopen swtor to play the cursor gets a maybe loading circle on it and then after 15 seconds nothing pops up. No customer should have to wait over 27 hours for you guys to shut down the servers to fix thousands of peoples issues. say 18,000 people are not able to log on that 270,000 dollars being made by Bio Ware from the people who cant play thats alot of money.