"We have dedicated teams building our localization toolsets," he said. "I can't stress enough how important it is to have good tools. [If not], your process can't be facilitated and it makes it impossible" to get the development team to work with you.
The tools are built "to empower the localization team"; it's a cross-project tool suite because this "encourages reuse and helps sharing of knowledge" He describes BioWare's localization tools as "an organic construction of tools that build on one another."
Check out Gamasutra for the article in its entirety.
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